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Saxon Mortgage

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298 complaints

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Saxon Mortgage Services, Inc. offers home mortgages and refinancing. In different state the company operates under different names; in Kansas and Massachusetts - as Saxon Home Mortgage and in New York - SMI Home Mortgage. The company's specialization is personalized financing solutions. The company provides financial help even to people with bad credit history and bankruptcy. In 2006 the Saxon Company was acquired by Morgan Stanley Mortgage.

the web site offers the same services as Saxonitself. It is only necessary to register and make an application
Please try to contact Saxon Mortgage Customer Service directly prior to posting any complaints on this site.

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Saxon Mortgage Complaints & Reviews

Saxon Mortgage Reviews

Anonymous
Saxon Mortgage - 3+ years of frustration
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

I have been trying to work with Saxon for over 3 years to refinance my mortgage. I initially received a letter from them with a list of information that I needed to provide to the...

#316984
May 07, 2012
28

Adgeorge
Saxon Mortgage Class Action Suit in Massachusetts
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

This notification is to all who live in Massachusetts who have lost their home or have had their loan transferred from Morgan Stanley/Saxon Mortgage and those who had injust treatm...

#312202
Apr 14, 2012
164

Adgeorge
Saxon Mortgage Class Action Suit in Massachusetts
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

This notification is to all who live in Massachusetts who have lost their home or have had their loan transferred from Morgan Stanley/Saxon Mortgage and those who had injust treatm...

#312196
Apr 14, 2012
593

Milesnus
Saxon Mortgage Company
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

We refinanced our home and on 3/16/12 it was paid in full to Saxon Mortgage. We prepaid the insurranced due in April so we did not have to deal with Saxom because of the poor servi...

#312078
Apr 14, 2012
168

Spreed1009
Saxon Mortgage
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

Me and my husband asked Saxon to modify our loan over 4 times and each time they stated they didn't receive our package. We keep submitting and with the package we submitted pr...

#310411
Apr 06, 2012
243

Natividad
Saxon Mortgage - Ther kept telling me that they will send the modification form ,still after 2 monthe i havent receiv
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

After phone interview 2 months ago with saxon rep, i was told i am qualified for modification and they will send me the paperworks, still i called them many times i didnot received...

#307461
Mar 25, 2012
203

Unhappy311
Saxon Mortgage needs to be out of business!
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

I lost my job and because Bank of America refused to modify my home loan I could not make the payments. What's ridicules is that they wouldn't even accept partial payments...

#304558
Mar 13, 2012
329

Anonymous
Saxon Mortgage - SAXON INSURANCE DEPT IS FRAUDULENT
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

They will make you take there insurance no matter how many proof of insurance documents you provide. Never in my life have I seen a company this blatantly awful in my life. As an...

#304120
Mar 12, 2012
252

Lpool
Saxon Mortgage - When will I get my 1098 from Saxon for 2011
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

My mortgage was sold by Saxon to another company in May2011. I am still waiting to get my 1098 tax information for the peroid Saxon was servicing my mortgage. I called several tim...

#299002
Feb 21, 2012
407

Ladyg
I would love to join the lawsuit against Saxon Mortgage linda @ 6018921503
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

Saxon put me into foreclosure twice then finally they forced me to do a shortsale on my home. they would not give me a modification. I think that was so unfair. I had been in my ...

#296786
Feb 13, 2012
481

Anonymous
Saxon Mortgage - Saxon home loan mortgage
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

My loan initially was with Saxon but thought out that three year period it was terrible customer service the worst of communication no help with payments or home loan modifications...

#296289
Feb 11, 2012
704

Flazz
Saxon Mortgage or Ocwen Financial
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

My loan was sold to saxon in 2005 wich started a 5 year nightmare. They had raised my intrest to 14 precent from 7 in one year. I too had tried a modification threw them. They lost...

#295161
Feb 07, 2012
529

Harleyguy
Saxon Mortgage - FRAUD IN ONE WORD
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

People wake up DAM. You won't win. First SAXON forclosed through MERS, on Jan 2011. Just got the 1099-A One week later I recieved one from, you guessed it Ocwen saying they for...

#294510
Feb 04, 2012
402

Crobs
Saxon Mortgage - Saxon "customer service" is horrible
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

My loan was sold to Saxon. While they are certainly organized enough to send their bills on time (actually, their BILLS are always early), their customer service is basically nonex...

#293382
Jan 31, 2012
293

Crobs
Saxon Mortgage - SAXON "CUSTOMER SERVICE" SUCKS
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

My loan was sold to Saxon. While they are certainly organized enough to send their bills on time (actually, their BILLS are always early), their customer service is basically nonex...

#293378
Jan 31, 2012
295

Anonymous
Saxon Mortgage IS INEFFICIENT
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

We submitted the required documents for the home modification. However, we sent our first payment in early (2 weeks) and Saxon posted it to principal and began billing us for the ...

#290163
Jan 18, 2012
446

Paparey64
Saxon Mortgage - Presently on foreclosure
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

Economy forced me out of business...saxon sent me forms for modification...isent every form they sent withexplanation for of my troubles..... i went thru this for 4-5 times with di...

#286898
Jan 06, 2012
404

AMosquera
Saxon Mortgage - Pilot Program for Saxon borrowers.
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

If you or anyone you know has their Saxon loan being serviced through Green River in the area of NJ please contact me. There is a pilot program were the REO Brokers who are contra...

#282548
Dec 19, 2011
356

MichB
Saxon Mortgage - Saxon lies over and over, trying to steal people's homes
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

My loan was sold to Saxon a few years ago and it has been a nightmare ever since. First they raised my interest rate through the roof. I called to see if there was anything that co...

#279609
Dec 06, 2011
467

CbgreeneII
Saxon Mortgage offers Modification with Higher Monthly Mortgage
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

Saxon offered and I accepted a modification plan. Once I read the fine print, I realized I had been had. The monthly mortgage was lower than before, but they hid housing insurance ...

#278838
Dec 02, 2011
961

MimiLopez
Saxon Mortgage - Saxon is the mafia!
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

They forced me into foreclosure. I was only behind 1 month. They lost a payment, then found it once I had the western union slip but said that was for the previous month I said wha...

#275359
Nov 16, 2011
543

Cujo1962
Saxon Mortgage - Saxon is owed by duich bank not american at all
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

Saxon is not a american owed company they work for a bank in germany i think it is called dush bank no kidden they are a broker only they dont care about any one. they will tell yo...

#272052
Nov 01, 2011
654

Kiser97
Saxon Mortgage - Saxon Complaints
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

In or about May 2009 through July 2009 Morgan Stanley Home Loans aka Saxon refused to provide timely documentation to my husband for his 401 K Hardship Loan requirements in order t...

#271442
Oct 29, 2011
595

Anonymous
Saxon Mortgage Services STINK!
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

They escrowed my money, did not pay my insurance renewal, policy got cancelled. They tried to put force placed coverage. Thanks to my independent agent, it has been corrected. T...

#270237
Oct 24, 2011
764

Freemenow
Saxon Mortgage - Saxon NO HELP! They don't care!
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

Saxon mortgage is not out there to help anybody. I do not even know how our mortgage got to them, I started with Ohio Savings Bank. This is ridiculous. Where is the help we tried f...

#269711
Oct 21, 2011
692

Apollo113
Saxon Mortgage - Where is the accountability?
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

No one complained when they signed the papers for mortgages that they should have never been qualified for in the first place, so where is the accountability? Saxon mortgage has bo...

#267287
Oct 10, 2011
413

Bsahadi
Saxon Mortgage - Really Pissed off!
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

Saxon Mortgage with it's one phone number is the worst business I've dealt with in 42 years of paying a mortgage. No interaction with a company employee that has any idea w...

#264342
Sep 26, 2011
496

Ire11
Saxon Mortgage - Saxon bank
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

I hate saxon bankthey call every day they send me the same letters every daythey send people to my home with a note to call saxonwhy will i call saxon for ...

#262888
Sep 19, 2011
799

Anonymous
Saxon Mortgage - Ridiculus Fees / Now Pay online ? Joke
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

So today I call back 15 times to try and pay my bill. This is because paying online is no Joke. I have never been able to access my account and it has been re-set to no avail.

#261492
Sep 12, 2011
507

Anonymous
Saxon Mortgage - Ridiculous fees to pay your bill
5.0 P.O. Box 163405 Fort WorthTX76161 800-594-8422 https://www.saxononline.com/common/contact/

Why are we now having to pay $20.00 for the privilege of talking to a saxon rep? $10.00 phone pay (which used to be $2.50) and if you ever get through the website (still not workin...

#260867
Sep 09, 2011
454
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Loans and Mortgages
Every time there is a need to borrow money person faces an option - to go to a mortgage broker or to work with a direct lender. Many people choose to work with mortgage brokers and direct lenders alike, depending on their individual situation and needs. A mortgage is a lien on a property/house that secures a loan and is paid in installments over a set period of time. The mortgage secures a person's promise that he/she will repay the borrowed money to buy a home. A person should be ready for a financial commitment that could last several decades. Mortgages come in many different shapes and sizes, each with its own advantages and disadvantages. It is vital to make sure that the right mortgage is selected, the one that is right for a person, his/her future plans, and his/her financial situation. Each borrower may choose among the following types of mortgage: fixed-rate mortgage, adjustable-rate mortgage, balloon/reset mortgage, reverse mortgage. A loan is a type of debt. A loan predetermines the redistribution of financial funds over a certain period of time, between the borrower and the lender. At first the borrower receives a certain amount of money from the lender. The borrowed sum is usually but not always paid back in regular installments, to the lender. As a rule, the service is offered at a cost, which is called an interest on the debt. Under the terms of the loan, a borrower may be subject to certain restrictions - loan covenants. Loans are offered by all the financial institutions, like banks and financial services companies.

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