Saxon Mortgage - Withdrew modification loan days before due

Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Value for money

The house had attic water damage, which i paid for cash to correct initially. The insurance company sent a check to me and the mortgage to sign.

They never returned the check and would not let me use as a payment. The story goes down hill from there. The long story sjort, they gave me a modification. I called to verify and the guy says, no jusy pay the entire amount.

I went from happy to sad in seconds. The were going to foreclose and a lawyer notified me about a selling at the court house. We were there with money in hand when the auction never took place. I believed that I was waiting for modification papers when 2 weeks later, I received a call from a realtor asking if had finished packing.

She explained the house had been sold. Unbelievable.

Product or Service Mentioned: Saxon Mortgage Mortgage Modification.

Reason of review: Problems with payment.

You May Also Like